Data Protection & Privacy

hdbd Privacy Policy — Your Data, Our Responsibility

The security of your personal data is our top priority at hdbd. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it safe.

Last updated: January 2026
Why hdbd Trusted to Protect Your Data

Our Privacy Policy is built around your trust and protection.

Encrypted Data Storage

All your personal data is protected with SSL encryption. No unauthorized individual or third party can access it.

Your data is never sold

Hdbd never sells your personal data to advertisers or third parties. Your information is used solely for the platform's operational needs.

Minimal data collection

Hdbd collects only the data that is necessary. We do not request unnecessary or excessive personal information — that is a core principle.

User Rights Protected

You have the full right to request access to, correction of, or deletion of your data. We always respect this right and respond promptly.

Transparent cookie policy

Hdbd uses cookies only to improve your platform experience. This policy explains how each type of cookie works.

Periodic Policy Review

Hdbd's Privacy Policy is reviewed and updated regularly. Users are notified in advance of any changes.

Introduction

Hdbd is a trusted online gaming and betting platform in Bangladesh. We believe every user's personal data belongs to them, and protecting it is our core responsibility. This Privacy Policy ("Policy") applies to all users of the hdbd platform.

By using the hdbd website or mobile app, you are considered to have accepted this Privacy Policy. If you disagree with any part of this policy, please contact our support team before continuing to use the platform.

This policy is written in plain, straightforward language so every user in Bangladesh can understand it easily. hdbd believes in full transparency — you have the right to know how we handle your data.

This Privacy Policy applies to the hdbd platform only. hdbd is not responsible for the privacy practices of third-party websites or services.

What Data We Collect

Hdbd collects only the information needed for proper platform operation, security, and service improvement. We never collect data beyond what is required.

Information collected during registration

  • Full name and date of birth
  • Mobile number and email address (if applicable)
  • Residential address
  • National ID / Passport Number (for KYC verification)
  • Mobile banking account details (for payment processing)

Automatically collected information

  • Device type, operating system, and browser information
  • IP Address & Login Time
  • Gaming Activity & Transaction History
  • Time spent on the platform and page visit data
Type of Information Purpose of collection Mandatory?
Full name and date of birth Identity Verification & Age Confirmation Yes
Mobile Number Account Verification & Communication Yes
Payment Information Deposit & Withdrawal Process Yes
NID / Passport KYC Verification & Fraud Prevention Where applicable
Browsing Data Platform Development & Security Automatic

How We Use Your Data

Data collected on hdbd is used for specific, defined purposes only. We never use your information for unrelated activities. The details below explain exactly how your data is used.

  • Account Management: To support registration, login, password reset, and overall account security.
  • Identity Verification (KYC): To verify age and identity, and to prevent fraud and money laundering.
  • Payment Processing: To process and verify deposit and withdrawal transactions.
  • Customer Support: To respond to support requests and resolve complaints.
  • Promotional Communications: To send information about bonuses, offers, and promotions — only with your consent.
  • Platform Development: To analyze usage patterns and improve the quality of our services.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.

You can opt out of promotional messages at any time. Simply let the support team know and it will take effect right away.

Data Sharing & Disclosure Policy

Hdbd never sells your personal data or shares it for advertising purposes. In certain limited circumstances, a minimal amount of information may be shared.

Your information may be shared when

  • Payment Processors: To verify transactions with mobile banking partners such as Mobile Banking, Nagad, and Rocket.
  • Legal Authorities: Upon a valid court order or lawful request from a law enforcement agency.
  • Security Investigation: With relevant authorities to investigate fraud, money laundering, or other illegal activities.
  • Technology Partners: With trusted technology service providers that operate the hdbd platform — limited to essential data only.

Before sharing any data with third parties, we enter into strict confidentiality agreements with them. They may only use the information for the specified purpose — nothing else.

Cookies & Tracking Technologies

Hdbd uses cookies on its website and app. Cookies are small text files stored in your browser or device that help improve your experience on the platform.

Cookies Used by hdbd

  • Essential Cookies: Required to maintain login sessions and ensure platform security. Without these, the platform cannot function properly.
  • Performance Cookies: To monitor page load speed and analyze overall platform performance.
  • Functional Cookies: To remember your language preference and other personalized settings.
  • Analytical Cookies: To understand which parts of the platform are used most — data is kept anonymous.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may prevent some platform features from working properly.

Data Security Measures

Hdbd uses industry-leading technology to keep your data secure. Our security team works around the clock to prevent unauthorized access and data breaches.

  • 256-bit SSL/TLS encryption is applied to all data transmissions.
  • Passwords are always stored in hashed and salted format — never in plain readable text.
  • Two-Factor Authentication (2FA) is available for your account.
  • Regular security audits and penetration testing.
  • Suspicious login attempts are automatically detected and blocked.
  • Server data is regularly backed up and stored in a secure location.

If you notice any suspicious activity on your account, contact the hdbd support team immediately and change your password.

Data Retention Period

Hdbd does not retain your data indefinitely. Each category of information has a defined retention period.

Type of Information Retention period
Account & Registration Information For the lifetime of the account + 5 years
Transaction and payment history 7 years (legal requirement)
KYC Documents 5 years after account closure
Support contact 3 years
Session and log data 12 months
Marketing Preferences Until consent is withdrawn

Once the retention period expires, data is securely deleted or anonymized. Certain information may need to be retained for a longer period due to legal obligations.

Your Rights

Under hdbd's Privacy Policy, you have the following rights. Contact the support team to exercise any of them.

Right to Access

If you want to know what data hdbd holds about you, we are required to respond within 30 days.

Right to Rectification

You may request corrections to any inaccurate or outdated information, and we will update it promptly.

Right to Erasure

Under specific circumstances, you may request deletion of your information — provided there are no legal obligations requiring us to retain it.

Right to Object to Processing

You may object to the use of your information for marketing or other specific purposes.

Right to Data Portability

You may request an export of your data in a standard format.

Right to Restrict Processing

In certain cases, you may request that we temporarily suspend processing of your information.

To exercise these rights, email the hdbd support team. We typically respond within 30 days. Complex cases may take up to 90 days.

Protection of Minors

Hdbd is an adults-only platform. No one under 18 is permitted to register or use our services. We never knowingly collect data from minors.

  • Date of birth is verified at the time of registration.
  • In cases of doubt, users may be asked to verify their age with a government-issued ID.
  • If a user is found to be a minor, their account is immediately closed and any collected data is deleted.

If you know of a minor using hdbd, please notify our support team immediately.

Privacy Policy Updates

Hdbd reserves the right to update or modify this Privacy Policy at any time. For significant changes, we will notify users in advance via a platform announcement.

  • After any changes, the "Last Updated" date on this page will be revised accordingly.
  • A mobile notification may be sent for significant changes.
  • Continued use of the platform after changes are made will be considered acceptance of the updated policy.
  • If you disagree with the updated policy, you may request to close your account.

We recommend checking this page regularly for any updates.

Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please contact hdbd's data protection team.

Email Support
[email protected]
Response time
Typically within 48 hours

Including your account number or registered mobile number in your request will help us respond more quickly.

FAQs

No, hdbd never sells your personal information to third parties. Your data is used solely to operate the platform and improve our services. This is a core principle we do not compromise on.

Yes, you can request deletion of your data at any time. However, certain information — such as transaction history — must be retained for a defined period due to legal obligations. Please email our support team to submit this request.

Yes. Your mobile banking information is protected with 256-bit SSL encryption. Only the data necessary for payment processing is used, and it is exchanged with the relevant payment gateway through a secure channel.

Email our support team and promotional messages will be stopped within 24 hours. You can also update your notification preferences directly from account settings. Please note that essential account-related messages cannot be turned off.

For significant changes, hdbd will post a notice on the platform and, where possible, send a mobile notification. You can check the "Last Updated" date on this page to see whether the policy has changed. We recommend visiting this page regularly.

Disabling analytical or functional cookies will not affect core platform functionality. However, disabling essential cookies may cause issues with login and session management. We recommend keeping essential cookies enabled for the best experience.

Your Data Is Secure — Right Now Start Playing

Your privacy is fully protected at hdbd. Register now and enjoy slots, live betting, bingo, and countless other games — in a completely secure environment.

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